FAQ: Difference between revisions

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A private wiki can only be viewed and edited by its members. To grant someone access, go to [[Special:UserRights]] on your wiki (not SkyWiki Meta, which only local administrators can manage) and add them to the <code>member</code> group.

In rare cases, [[stewards]] and [[system administrators]] may access private wikis to ensure compliance with [[global policies]] or to troubleshoot technical issues. Such access is uncommon, but we reserve the right to do so if necessary.

In rare cases, [[stewards]] and [[system administrators]] may access private wikis to ensure compliance with [[global policies]] or to troubleshoot technical issues. Such access is uncommon, but they reserve the right to do so if necessary.

=== How do I add a user to a private wiki? ===

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For larger wikis, SkyWiki can assist with the migration process. To request assistance, open a ticket on Phorge.

If the destination platform does not use MediaWiki software, the exported pages may require conversion into a compatible format. SkyWiki does not provide support for such conversions.

If the destination platform does not use MediaWiki software, the exported pages may require conversion into a compatible format. SkyWiki does not provide support for such conversions

== Miscellaneous ==

=== Dealing with Issues Involving a User or Wiki ===

If you're experiencing issues with a user or wiki, there are steps you can take to resolve the situation. Always remain civil and calm—everyone is expected to follow the [[Conduct policy]], including wiki administrators and the stewards. Incivility will not be tolerated.

==== If the Issue Involves a User ====

* '''Talk to them''': A direct discussion may resolve the issue.

* '''Contact a local administrator''': If the problem persists, reach out to a local wiki administrator. On SkyMeta, you can use the [[SkyMeta:Administrators' noticeboard|Administrators' noticeboard]].

* '''Escalate if necessary''': If there is no resolution and the issue involves a violation of the Code of Conduct, email '''stewards'''{{@}}'''skywiki.org'''. Stewards will review the case and take appropriate action.

==== If the Issue Involves a Wiki ====

* '''Start locally''': Raise any concerns with the wiki's administrators first.

* '''Seek Steward assistance''': If the issue remains unresolved or involves a serious violation of global policies, and you’re unable or unwilling to contact local administrators, you can request help from a Steward through the [[Steward requests]] board or by emailing '''stewards'''{{@}}'''skywiki.org'''. Be sure to provide sufficient evidence when reporting violations of the [[Content Policy]] or other global policies.

* '''Editorial disputes''': Stewards do not intervene in editorial conflicts. These matters are handled by local administrators, and Stewards will never override local decisions, however they reserve the right to do so.

@@ Line 45: / Line 45: @@
 A private wiki can only be viewed and edited by its members. To grant someone access, go to [[Special:UserRights]] on your wiki (not SkyWiki Meta, which only local administrators can manage) and add them to the <code>member</code> group.
-In rare cases, [[stewards]] and [[system administrators]] may access private wikis to ensure compliance with [[global policies]] or to troubleshoot technical issues. Such access is uncommon, but we reserve the right to do so if necessary.
+In rare cases, [[stewards]] and [[system administrators]] may access private wikis to ensure compliance with [[global policies]] or to troubleshoot technical issues. Such access is uncommon, but they reserve the right to do so if necessary.
 === How do I add a user to a private wiki? ===
@@ Line 140: / Line 140: @@
 For larger wikis, SkyWiki can assist with the migration process. To request assistance, open a ticket on Phorge.
-If the destination platform does not use MediaWiki software, the exported pages may require conversion into a compatible format. SkyWiki does not provide support for such conversions.
+If the destination platform does not use MediaWiki software, the exported pages may require conversion into a compatible format. SkyWiki does not provide support for such conversions
+== Miscellaneous ==
+=== Dealing with Issues Involving a User or Wiki ===
+If you're experiencing issues with a user or wiki, there are steps you can take to resolve the situation. Always remain civil and calm—everyone is expected to follow the [[Conduct policy]], including wiki administrators and the stewards. Incivility will not be tolerated.
+==== If the Issue Involves a User ====
+* '''Talk to them''': A direct discussion may resolve the issue.
+* '''Contact a local administrator''': If the problem persists, reach out to a local wiki administrator. On SkyMeta, you can use the [[SkyMeta:Administrators' noticeboard|Administrators' noticeboard]].
+* '''Escalate if necessary''': If there is no resolution and the issue involves a violation of the Code of Conduct, email '''stewards'''{{@}}'''skywiki.org'''. Stewards will review the case and take appropriate action.
+==== If the Issue Involves a Wiki ====
+* '''Start locally''': Raise any concerns with the wiki's administrators first.
+* '''Seek Steward assistance''': If the issue remains unresolved or involves a serious violation of global policies, and you’re unable or unwilling to contact local administrators, you can request help from a Steward through the [[Steward requests]] board or by emailing '''stewards'''{{@}}'''skywiki.org'''. Be sure to provide sufficient evidence when reporting violations of the [[Content Policy]] or other global policies.
+* '''Editorial disputes''': Stewards do not intervene in editorial conflicts. These matters are handled by local administrators, and Stewards will never override local decisions, however they reserve the right to do so.